Important information about sellXed

Thank you for your interest in sellXed and sellXed Extensions. sellXed is a brand of the former customweb GmbH (now Wallee Group AG) and enables payment processing without programming knowledge for webshops. A variety of sellXed payment modules ("plugins", "extensions") are offered for this purpose.

End-of-Life

sellXed plugins have made it easy to connect payment service providers and store systems. In recent years, both the number and the complexity of service providers, store systems and payment methods have increased significantly. In order to be able to offer constant quality with a contemporary range of functions, an ever-increasing development and support effort has recently been necessary. sellXed plugins will therefore be discontinued in 2024.

01.05.2024

Discontinuation of the download option. It is no longer possible to obtain plugins via the sellXed site. You can find more information on this page.

30.04.2025

Customer support for the last licenses will also expire one year after the plugins are discontinued. Please enquire about alternatives in good time.

What does that mean for me?

With the purchase of a sellXed plugin you have received a perpetual license for use (non-exclusive usage license) and 12 months access to updates & upgrades (if available) as well as customer support (by phone / email). Important to know: You can continue to use your purchased plugin even after the 12 months have expired - however, you will no longer be able to obtain updates or upgrades. It will also no longer be possible to use Customer Support. To prevent possible problems with payment processing, we recommend that you look for an alternative connection at an early stage.

Your current plugin

Thank you for your loyalty to sellXed. As sellXed payment modules will no longer be further developed and support will no longer be offered from the dates mentioned, we recommend that you look for an alternative at an early stage to ensure uninterrupted payment processing in the future.

Alternative options depend on the payment service provider you use and the store system. If you have any questions, they are your first point of contact.

As far as possible, you will find initial information on alternatives for Opayo (formerly SagePay) in connection with WooCommerce here.

Your alternative: wallee plugins

sellXed is now a product of the Wallee Group AG. wallee offers comprehensive services and products in the area of payment processing. This also includes the further development of selected plugins based on sellXed technology. wallee plugins are available for selected store systems and offer a wide range of functions with extensive options for payment processing and management.

A current wallee plugin is available for WooCommerce.

With wallee, you have the option of using your own acquiring contracts from your payment service providers or using wallee directly as a PSP. We would be happy to advise you personally on the migration from sellXed to wallee plugins.

Change now

wallee plugins

No matter what success looks like for you, you can achieve it with WooCommerce. The WordPress-based e-commerce platform helps sellers and developers build a successful long-term business.

A current wallee plugin is available for WooCommerce. Our sales team will be happy to advise you personally:
sellXed is now a product of the Wallee Group AG. Elavon Financial Services DAC and Wallee Group AG are working together to offer you the best possible alternative and to support you in the migration of your systems. If you have any questions, please contact Opayo (formerly SagePay) directly. Further information:

Contact

Elavon Financial Services DAC
Cherrywood Business Park 8
D18 W319 Dublin
Dublin Ireland
0800 047 3579

Available soon...


sellXed is now a product of the Wallee Group AG. Elavon Financial Services DAC and Wallee Group AG are currently working together to provide you with information on the best possible alternative as quickly as possible. Thank you for your patience. Further information will follow shortly.

Contact

Elavon Financial Services DAC
Cherrywood Business Park 8
D18 W319 Dublin
Dublin Ireland
0800 047 3579

For an alternative
please contact Opayo (formerly SagePay)

sellXed is now a product of the Wallee Group AG. With the discontinuation of sellXed, some plugin combinations will no longer be offered by the company in the future. The plugin for WooCommerce in combination with Opayo (formerly SagePay) will be discontinued. Please contact your payment service provider Opayo (formerly SagePay) directly to find out about possible alternatives for your store.

Contact

Elavon Financial Services DAC
Cherrywood Business Park 8
D18 W319 Dublin
Dublin Ireland
0800 047 3579

FAQ

This section lists a few answers to frequently asked questions. If you have any further questions, please contact your payment service provider or the provider of your store system.

What is sellXed?

expand_more

sellXed is a brand of the former Customweb GmbH and now belongs to the Wallee Group AG. Under the name sellXed, so-called payment modules (plugins, extensions, modules) were offered with which you can connect your payment service provider with your e-commerce store system. You can find out more about this on the page How it works

I have purchased a sellXed module. What does it contain?

expand_more

When you purchase a payment module, two different contracts are concluded:

1) Software license agreement
This grants you a "(...) non-exclusive, perpetual license to use the software (...)", i.e. the payment module. You can therefore use the plugin for an unlimited period of time. You can find all information about the license agreement under this link.

2) Software maintenance contract
The software maintenance contract is concluded between you and Customweb GmbH (service provider) at the same time as the payment module is purchased. During the term of this contract, the customer shall receive access to the latest version of the licensed program provided by the service provider (access to "Updates and Upgrades"), as well as telephone support during business hours ("Customer Support"). The software maintenance contract generally has a term of one year. There is no automatic renewal. All information on the software maintenance contract can be found under this link.

Why is sellXed being discontinued?

expand_more

sellXed plugins have made it easy to connect payment service providers and store systems. In recent years, both the number and the complexity of service providers, store systems and payment methods have increased significantly. In order to be able to offer consistent quality with a modern range of functions, ever greater development and support effort has recently been required. In addition, many payment service providers now offer their own solutions to connect their gateway to the corresponding store systems. You can find alternatives to your existing solution on this page.

When will sellXed be discontinued?

expand_more

As of May 01, 2024, sellXed payment modules can no longer be purchased (removal of check-out and download option on the sellXed website). Existing software maintenance contracts can also no longer be extended from this date. This means that the last software maintenance contracts will expire on 30.04.2025.

Will my plugin then no longer work?

expand_more

Yes, the plugin also works beyond the specified dates! By purchasing the plugin, you have acquired a license to use it for an unlimited period of time. However, the plugin will no longer be actively developed. This means that changes in your store system, at your payment service provider, new requirements and much more can impair or completely restrict the function of your existing plugin. Please also note that customer support can no longer be offered after your current software maintenance contract expires. We therefore advise you to look for an alternative option at an early stage. As far as possible, you can obtain information on this page or alternatively from your payment service provider.

Where can I find information about my current contract (license)?

expand_more

Log in to your sellXed account: Login.
You will find information on your last orders and the term of the current software maintenance contract under "My downloads" for the corresponding order (Order #).

Will the license server be switched off?

expand_more

Today, active sellXed payment modules are checked at regular intervals with our license server for a valid license agreement and the status of the software maintenance contract. To ensure that your payment module continues to function, we do not switch off the license server. The server automatically provides positive feedback on the validity of the license.